Bernadette Nangca earned her degree in Business Management. Her previous work experience in global corporations including: North America, Australia, Philippines and Europe develops excellent interaction skills towards customers, provides 100% customer satisfaction and organizes reports.
In her pervious role as a team leader, she has monitored and evaluated team members against companies’ performance to increase productivity and meet the overall corporate KPI’s and goal plan. Over the years, she has developed her leadership skills by interacting and communicating with internal and external customers to ensure the delivery of every customer contact point. She has developed clear standards and expectations, and assisted the team to preserve a shared vision and a sense of ownership in the organization.
In her current role, she is providing full consultancy support to our client(s) who are planning to obtain second citizenship from Dominica. She enjoys analyzing information and makes decisions based on a good judgment.
Her 9 years of experience as a customer service representative, team leader and sales associate enables her to utilize her talents to work closely with the team at Alfred MBC and establish a long-term relationship with our valuable clients.
Our number one priority is to keep our customers satisfied. To achieve this, we create different strategies to continuously improve our services to exceed our customer satisfaction.
Recognized for its honesty, integrity, inspiration & highest level of customer satisfaction. The company's goal is to continously improve their services. while complying with the highest standards of the business ethics and integrity.